Emergency and Outreach

Adults
Our emergency and outreach services focus on providing rapid, confidential assessments and immediate treatment. Subsequent treatment planning determines the most appropriate follow-up and ongoing care.
Our comprehensive psychiatric emergency services are made up of four emergency service components.
Services include:

• Psychiatric Emergency Rooms
• Extended Observation Beds
• Mobile Crisis Outreach Team
• Crisis Residence Program

Psychiatric Emergency Rooms (CPEP)
We operate two emergency rooms, one at St. Luke's Hospital, the other at Roosevelt Hospital wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations and work with patients to reduce acute psychiatric disturbances, then formulate the most appropriate treatment plan for each patient.

Extended Observation Beds
We operate five extended observation beds for adults at Roosevelt Hospital , and one for child/adolescent patients at St. Luke's Hospital. These beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.

Mobile Crisis Outreach
The Mobile Crisis Outreach team makes home visits when clients in crisis cannot come to the hospital. The team also visits clients formerly seen on-site, who require follow-up services. Crisis intervention, counseling, evaluation, and service access assistance for clients and their families are also provided. Services are limited to a five-day duration per episode.

Roosevelt Hospital , 1000 Tenth Avenue
Catchment area: 34 th Street to 125 Street West of 7 th Avenue
Hours of operation: Open 7 days a week, 7 am to 7 pm
(212) 523-6711

Crisis Residence Program
When residential disruption is a significant cause of crisis, the Crisis Residence Program can provide a brief period of safe supervised housing. We have two beds available for clients in crisis. The staff at our Crisis Residence works with the clients to resolve the crisis, and when necessary, arrange for permanent housing.

85 th Street and Amsterdam Avenue
105 th Street and Manhattan Avenue Open 24-hours a day, 7 days a week.
Referrals are by clinical staff only.
(212) 523-6711 .

Children and Adolescents

Psychiatric Emergency Rooms (CPEP)
We operate two emergency rooms, one at St. Luke's Hospital, the other at Roosevelt Hospital wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations and work with patients to reduce acute psychiatric disturbances, then formulate the most appropriate treatment plan for each patient.

Extended Observation Beds
We operate five extended observation beds for adults at Roosevelt Hospital , and one for child/adolescent patients at St. Luke's. These beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.

Your Care Team
Your care team consists of multidisciplinary staff with extensive experience providing services to individuals in psychiatric crisis. Staff includes psychiatrists, registered nurses and social workers whose primary goal is to stabilize clients in acute psychiatric crises and to formulate appropriate treatment plans for each client.

Program Locations and Hours of Operation

Psychiatric Emergency Rooms
St. Luke's Hospital, 113 th Street and Amsterdam Avenue
Open 24 hours a day, 7 days per week.
(212) 523-5849

Roosevelt Hospital , West 58 th Street , between 9th and 10 th Avenues
Open 24 hours a day, 7 days per week.
(212) 523-6775

Extended observations beds are accessed only through the Emergency Room. The Emergency Room attending psychiatrist refers patients to these beds when clinically appropriate for continuous observation.